Privacy policy

1. Scope

This policy applies to the MangoBus website and platform. Bus operators using MangoBus may act as independent data controllers for passenger and employee data they enter into the platform.

2. Information we collect

We may collect account and contact information, operator business details, reservation and passenger information, payment status and transaction references, support communications, and technical usage data such as IP address, browser type and access logs.

3. How we use information

• Provide, secure and improve the MangoBus service.
• Process reservations and create tickets.
• Authenticate users and enforce access permissions.
• Communicate about accounts, support and service changes.
• Meet legal, accounting and fraud-prevention obligations.

4. Legal bases

Depending on the context and applicable law, processing is based on performance of a contract, legitimate interests, legal obligations or consent.

5. Sharing and processors

We may use carefully selected hosting, email, analytics and payment service providers. Information may also be shared where required by law or during a legitimate business reorganization. We do not sell personal information.

6. Retention and security

We retain information only as long as reasonably necessary for the purposes described above and apply technical and organizational safeguards appropriate to the nature of the data.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or export personal data, and to object to certain processing. Passenger requests may need to be directed to the relevant bus operator.

8. Cookies

We use essential cookies for authentication, security and session continuity. Optional analytics or marketing cookies, if introduced, will be handled according to applicable consent requirements.

9. International transfers

Where data is transferred across borders, we use safeguards required by applicable privacy law.

10. Contact

Questions or requests may be sent to privacy@mangobus.com. This policy should be reviewed with qualified counsel before production publication for your operating jurisdictions.